Mayor Eric Adams’s administration has spent tens of millions of dollars building the online tool MyCity.  How Eric Adams’ MyCity Portal Became a $100 Million Question Mark The mayor enlisted an army of contractors to build a one-stop benefits platform. Two years and $100 million later, the website is a skeleton of what it was supposed to be. By Zachary Groz Over the past two and a half years, Mayor Eric Adams’ administration has spent tens of millions of dollars building an online tool it says will transform all social services in New York City.  

The project, called MyCity, began with a splashy announcement — and then proceeded largely in secrecy, using an army of dozens of private contractors and resisting attempts at oversight. The project has no public roadmap for buildout or completion, a runaway budget, and a trail of missed deadlines. Its most-touted functionality so far is a child care subsidy portal — but child care providers and advocates have told New York Focus and testified to the City Council that it mostly hasn’t been helpful. And as money for MyCity continues to pour in, funding for the vouchers themselves is set to dry up.